This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. Its took nearly 2 hours and was. SIMPLE ROOMS Our cosiest single (shower only) or twin rooms come with an en-suite but I did address this with a member of staff who replied the temperature had recently been turned up!!!!! This is the version of our website addressed to speakers of English in the United States. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. Thank you! We went up to the roof top pool which was so nice as we got in. I have been visiting Ragdale for 20 years and felt I had to write a fair review. . They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. We definitely wont be back. This experience was alot different and not in a good way. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. As a . Yes, free parking is available to guests. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. The water temperature is much cooler than Ive ever known in a spa. The windows were open when I arrived & I opened them even further but still the smell persisted. fishy, but I can cope with that. Champneys Tring: Disappointing - Read 2,837 reviews, view 1,587 traveller photos, and find great deals for Champneys Tring at Tripadvisor. However a couple of niggles 1. Melton Mowbray Changing rooms are filthy, door hooks hanging off. . . We have had challenges within two of the pools within the thermal spa and this led to both being taken out of action for a number of days when essential works were completed to resolve the issue. We know the best moments become memories, and these last forever. The new pools upstairs are excellent & relaxing areas are serene. Melanie M. 1 2. Because we believe that time is the most precious gift that we can give you. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! Includes a coffee station and beautiful views. We decided at that point to leave and we did get refunded for the second night as we didnt stay. I last visited around 6 years ago and it was beautiful! The food is amazing, the rooms are lovely and the infinity pool is dreamy. All of our rooms are en suite and include complimentary toiletries. We fully understand to enjoy Spa facilities, temperatures have to be at correct levels and although energy costs are obviously expensive, we have accepted them as a cost of doing business which we simply have to absorb. After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. With reference to temperatures within the spa and pool areas, I want to guarantee you that we monitor these very closely and when temperatures have dropped in certain isolated areas the engineering team have worked tirelessly to address. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. The staff looked stressed, overworked, and scruffy with their shirts hanging out. New live in accommodation bartender vacancies are added daily on JOB TODAY. I instantly thought Id be rebooking, however, after the visit, this is no longer the case.As a group, we visit Hoar Cross Hall annually, as it was a special occasion, we visited Ragdale Hall for the first time on 15th January. Put me off and instantly got out! This is the version of our website addressed to speakers of English in the United States. I will go to Aqua Sana again or try some of the other places in the local area! Ragdale Hall Spa And lunchtime was good too. After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. Very disappointed as have used the spa several times before. Once you have booked your spa day or spa break, contact treatments advice on 01664 433043 to discuss additional treatments. Join us for a relaxing, revitalising spa day and feel your cares melt away. Candle pool was delightful. Contact accommodation for availability. However when it came to looking at booking the mini break we were horrified to see how much Ragdale had hiked their prices up per night and now only offered 1 treatment with the package instead of 3 Treatments as it had been for the 20yrs Id been going. Booking was not brilliant but that was not their fault. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! Tripadvisor performs checks on reviews. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. as standards have generally slipped but Ragdale continues to charge top prices. (I was shivering at one point). Big call out to Jordyn - waitress in training on her 3rd night - she was great. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. Which popular attractions are close to Ragdale Hall Spa? #3 of 5 hotels in Melton Mowbray. . Service. The outside of the building was pretty but inside very cheap looking and dated. Yes, guests often enjoy the park view available here. Overflowing towel bins and used face masks also left on the side.Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Our stay from Thursday until Saturday (11th-13th November) was a complete train crash from start to finish. Review of Ragdale Hall Spa. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). The outdoor waterfall pool is unfortunately still closed at the moment but we do hope to have reopened soon. Tripadvisor performs checks on reviews. Is parking available at Ragdale Hall Spa? Requirements. (I was shivering at one point). Monday to Friday +2. Food delicious as always - thank you for making the menu so vegan friendly. Ragdale did not reply to any of my emails and phone calls about this serious blunder. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. I was very much looking forward to my visit to Ragdale however I was quite disappointed The pools, which I use most of the time were not very warm. and and his poet and playwright wife, Francis Wells Shaw. Hotel & Travel Accommodation (21) Location. For the price, absolutely abysmal. AimeeB159. . The communal areas have remained at the same temperatures as in previous years. Elegant and spacious, our Luxury rooms include a sitting area and lovely views. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All of the LED neon lights are not conducive to a relaxing experience. Leicester +1 location. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This is a place of relaxation and switching off. ?Some of the food was dry- the pasta looked awful. I would like to state that the senior leadership team and the board of Ragdale very carefully consider the impact of all changes on our loyal, longstanding guest prior to implementing.With reference to water temperatures, I can state the Hall has not reduced the operating temperatures of pools or heat rooms. They are also not very warm. Excellent. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). Im not sure quite what is going on at the spa, and its honestly such a shame as I love this place and all it stands for! This includes personalising content and advertising. Checked in got changed and headed to the pool which was fine although the no footwear policy is strange surely thats a health and safety hazard? We went to bed, had a terrible sleep - room was very noisy and we could hear everyone going past and talking in the corridor, plus the noise of the aircon, musty room and uncomfortable bed. Certainly the room was not fit for purpose.It was impossible to stay/sleep in this room. However a couple of niggles 1. I want to categorically state that the Hall has not turned down the temperatures of our pools. Ragsdale/Mendenhall offers many of the features of a sterotypical traditional college residence hall: warm wooden parlors and long hallways of bedrooms. - we can pick up our own water on way to table and order on a QR code if that helps ?? She was really good and an asset to Ragdale. Check in was a good as ever and simple single room was small but perfectly formed. Gorgeous ragdale but some obvious challenges. Apply to Weekend jobs now hiring in Melton Mowbray on Indeed.com, the worlds largest job site. They turn up in their coats and just stand around you. below average. The engineering team continue to work tirelessly to keep all areas open and warm but we cannot hide the fact we have had some challenges. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Positives, the robes were comfy and the rooftop pool was lovely. We are all a bit obsessed with time. This was also remarked on by other day guests. Accessible spa. I did address this with a member of staff who replied the temperature had recently been . Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. We only knew when we went to use it, to find it was drained with buckets and equipment left in it. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. One thing that we found odd is you are given a metal jug to go and fill up for water. This has got to be the worst spa I have ever been to. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever.I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance.Ragdale is special, I place you can truly relax. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. I counted 7 in one group alone. Went into the steam rooms which were good. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. The dining experience also had gone downhill. . Location. View all. Very disappointed as have used the spa several times before. No flannels next to the ice water for face so couldnt use. Wonderful Ragdale - planning my next stay, A lovely stay at Ragdale once again. fishy, but I can cope with that. Disappointing. Taxes and fees that are shown are estimates only. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Conveniently located restaurants include Hammer and Pincers, Six Hills Cafe' Bakery & Pizzeria, and Blacksmiths Arms. Put me off and instantly got out! Get set up in seconds & start chatting with employers in minutes! I will go to Aqua Sana again or try some of the other places in the local area! This stay is worth 150-200 a night with the treatment, and food. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. Beyond the wonderful spa facilities, Ragdale Hall offers 90 comfortable and well-appointed guest rooms to accommodate singles, couples and groups. You can also meet the GH team at our reader . They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. Then went and had a swim in the lovely pool & went in all the Thermal spa, which is all perfect. Ragdale Hall Spa 3.6. Beautiful gardens and house. There are similar hotels available. LE14 3PB. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Luxury double or twin rooms just a couple of minutes walk from the main Hall. The Leicestershire countryside, remarkably unspoilt, is its own attraction, and Ragdale Hall is well placed for you to enjoy it. Duty Manager, explained that no other accommodation was available. A thumbs up would of been ok! 2023 Private Tour Dates: June 9. It permeated the whole of the room & the bathroom. We ended up calling someone over. Tripadvisor performs checks on reviews. Resorts near Dukes Wood Oil Museum, Newark-on-Trent on Tripadvisor: Find 1,973 traveler reviews, 4,261 candid photos, and prices for resorts near Dukes Wood Oil Museum in Newark-on-Trent, England. Many of our staff members can also be reached directly via email below. Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Lovely helpful staff. Says a lot sadly.More. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. 1,975 reviews. Shifts are worked between the hours of 9.00am and 8.30pm. LE14 3PB. Book Hoar Cross Hall Hotel And Spa, Hoar Cross on Tripadvisor: See 7,129 traveler reviews, 2,560 candid photos, and great deals for Hoar Cross Hall Hotel And Spa, ranked #1 of 1 hotel in Hoar Cross and rated 4 of 5 at Tripadvisor. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. 2. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. locations. Would highly recommend the sinus soothing facial! Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Ragdale is a very special place that is always developing and investing. There was wallpaper hanging off the walls and the bed was small and uncomfortable. Review tags are currently only available for English language reviews. I will be back! It was destroyed by fire (date unknown). All of the LED neon lights are not conducive to a relaxing experience. Basket; Our Contact Details. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Ragdale is a nonprofit artists' residency program and community located on the former Arts & Crafts country estate of architect Howard Van Doren Shaw and his poet and playwright . The food was poor and the service was worse. This was also remarked on by other day guests. Our treatment was the aqua bed message which was actually really good. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Breakfast and Lunch were fine.For the money its not worth paying the extra its a mid range spa and not too end as advertised. Value. The phone was left unanswered and emails ignored. To conclude, the day was disappointing on many levels. No side plates either? The thermal spa section is cold walking around. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. We also would have liked some cake mid-morning, to be told by a member of staff at 10:30 they'd not had time to get the cakes out yet? My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. August 11. I also said that I would like some treatments & wondered what would be available. Elaine Warren, Leicestershire . Writing this on my second night of a 2 night stay and cannot wait to come back! Ragdale is a nonprofit artists' community located on the former Arts & Crafts country estate of architect. Service was not even 3 star, water spilled over table. We were shown to a table where the waitress walked off with not a word or explanation of anything! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ragdale Hall Spa: Two night taster break with daughter - See 1,969 traveller reviews, 875 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. You can save up to 35% on a blissful two-night spa break this year, plus you'll receive a Clarins gift, worth over 35. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. Went into the steam rooms which were good. All the facilities were fully open, the breakfasts perfect served in the rooms after a swim, lunch was a huge selection of hot and cold treats , I would challenge anyone not to find food to . As a new first year student, you are guaranteed an offer of University-managed accommodation if you apply before 1 September in the year that you start your degree. The floor in the Thoughts room was dirty. Which popular attractions are close to Ragdale Hall Spa? Double or twin Classics offer a little of everything you would expect from a Ragdale room but may have a limited view of the grounds. Nice food. Thank you for taking the time to post your review. The staff will bend over backwards to accommodate your needs. On several occasions prior to arrival, we had tried telephoning and emailing to add an evening meal onto our spa experience. This shouldve been a sign of the poor service and standards that would follow at the spa. IRRESPONSIBLE with food allergy, would not acknowledge mistake. The day my daughter was due to go she ended up in A&E. Basically didnt want to know. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. The staff were so friendly and accommodating. Please see our partners for more details. Changed into robe & went for lunch, which was delicious, dining room smelt. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Ragdale Hall jobs. I have been to many spa hotels but they are not as well organised or as friendly as Ragdale. Went in the shower the fixing came completely off. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Lamb, pork loin and beef delicious, with proper vegetables . Our Adapted Bedroom (Room 59) has been designed with wheelchair users in mind offering plenty of space to unwind, with an accessible wet-room shower and adaptations, such as handrails and pull cords. Hotels near Asfordby Carp Pools & Storage. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Overall the spa is lovely, the hotel is old & traditional in style, like living in a stately home. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ragdale is special, I place you can truly relax. Taxes and fees that are shown are estimates only. I ordered grilled asparagus to start, which was some salad leaves thrown into a bowl and some boiled asparagus with a bit of salt. Accommodation. Plus everything else you would expect from a Ragdale room, for ultimate relaxation. We changed into our robes which were described as fluffy on the website but were old, scratchy and a bit gross.We went to see the spa, it felt crowded with people and not relaxing at all! 39 hours per week worked on a four-week rolling rota including some weekends. Ragdale Hall Spa: Disappointing - See 1,973 traveler reviews, 876 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. On the plus side its was great to be there and funny how its the small things that make ragdale great - so parking the car is a great start to a lovely weekend . kyger funeral home in harrisonburg, va; meikakuna whiskey review I agree with room / decor comments and its all a bit lairy but if you are doing up the rooms - can you improve shower pressure on upper floors - avoid room 33 as the shower is barely a drizzle. They went to the lighthouse spa with a voucher we got them and they thought that was brilliant. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. Rang Ragdale a couple of hours before and explained pregnant and in A&E. K1306KSrobertl. Great staff and treatments . They get it so right with service and care. Honestly, I don't know where to start. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). Writing this on my second night of a 2 night stay and cannot wait to come back! It was grubby and I didnt even want to get in the pool. On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. We come here yearly and its such a fantastic relaxing retreat! They are delightful and friendly. Ragdale Village I chose soup to start, which came with no bread (previously you were offered little rollsI attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. This is neither right or relaxing. All the other pools should be operating at correct temperatures.Sorry for failing to meet your expectations on this occasion. This was a classic double, so not the cheapest option by any means. However other aspects of my day badly let down the experience. I counted 7 in one group alone. I'm writing this on the last day of my 3 day/2 night stay in November. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. Ask nicolabZ2098OU about Ragdale Hall Spa. We booked a 2 night, midweek stay in November 2022. Electric Car (EV) Charging Station at Ragdale Village, Melton Mowbray, LE14 3PB, United Kingdom. This was actually a benefit for me, as I like cold water and it meant there was less people in. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. I last visited around 6 years ago and it was beautiful! We look forward to welcoming you back soon. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! Get set up in seconds & start chatting with employers in minutes! TripAdvisor Rating . The view of the pool, garden and thermal spa was better than expected. Food is healthy and fulfilling, not to mention being incredibly tasty. But then to my HORROR a tampon was resting on the headrests !! I phoned the Spa to complain and request they at least get 2 treatments for that price but they refused to budge. This is the version of our website addressed to speakers of English in United Kingdom. No flannels next to the ice water for face so couldnt use. The lazy river is cold. We are recruiting a Head of Visitor Experience to ensure delivery of a high-quality experience to everyone who visits Leicester Cathedral. . Uncover why Ragdale Hall Spa is the best company for you. Blood on the toilet floor. Hotels near Dizzy Rascalz, Ruddington on Tripadvisor: Find 22,439 traveller reviews, 917 candid photos, and prices for 329 hotels near Dizzy Rascalz in Ruddington, England. An oil diffuser which had been placed in the room did not mask the smell. The bread was vile, so was the coffee. They are also not very warm. But when youre done you just get up n walk out, no one to greet you or offer a drink , just off you go. With rolling countryside views and a small garden. I also said that I would like some treatments & wondered what would be available. It permeated the whole of the room & the bathroom. more. I will certainly be back! Room types may vary. New Caravan city vacancies are added daily on JOB TODAY. This has got to be the worst spa I have ever been to. What are some of the property amenities at Ragdale Hall Spa?
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